Get in Touch With Us
Got a question about one of our reviews, spotted something that needs updating, or just want to tell us how we're doing? This page covers the ways to reach the No KYC Casinos team and what happens once your message lands with us.
The Best Way to Reach Us
Email is the most reliable route. Send your message to [email protected] and a member of our editorial team will read it personally — we don't rely on canned auto-replies to do the work for us. Include a short line on what your message is about (a review query, a correction, general feedback) so it reaches the right person without extra back-and-forth.
We aim to reply within a couple of working days. Around the launch of new reviews or major bonus updates, it can occasionally take a little longer, but every message gets a genuine response.
What You Can Get in Touch About
- Review accuracy — If a bonus figure, a rating, or a detail about one of the sites we cover looks out of date, tell us. Offer terms at crypto casinos change often, and we'd rather correct it than leave it wrong.
- Questions about how we rank sites — If you want to know why a casino sits where it does, or how we weigh licensing, payout speed, or coin support against each other, ask us directly.
- Coverage requests — If there's a crypto casino, a coin, or a topic — like wallet setup or withdrawal limits — you think we should cover in more depth, let us know.
- Partnership or media enquiries — If you represent an operator or a publication and want to discuss working with us, introduce yourself and explain what you have in mind. All commercial relationships are disclosed on the relevant pages and never decide our rankings.
- Responsible gambling concerns — If you or someone close to you is struggling with gambling, say so in your message. We'll point you toward support resources, and you can also reach the National Problem Gambling Helpline at 1-800-GAMBLER at any time, independent of contacting us.
What We Can't Help With
We're an independent review and comparison site, not the casinos themselves. That means we can't access your account, process a withdrawal, resolve a dispute over a bonus, or verify your identity on a casino's behalf. Those matters need to go through the casino's own support team, using the contact channel listed on its site. If you're unsure which casino to try in the first place, our rankings and write-ups — including sites like the non-GamStop options we cover for UK players — are a good starting point for comparison, but account-level issues sit with the operator.
We also don't provide tax or legal advice. If you have questions about how gambling winnings or crypto gains are taxed in the US, or about your state's gambling laws, we can point you to general information, but you should consult a qualified tax or legal professional for anything specific to your situation.
Before You Write In
A few quick checks can save you a round trip:
- If your question is about a specific casino's licensing, coin support, or withdrawal times, check the individual review first — most of these details are already covered there.
- If you're asking about eligibility in your state, remember that offshore crypto casinos operate in a legal grey area for US players, are licensed outside the US (commonly in jurisdictions like Curaçao or Anjouan), and availability can vary by state. We can discuss what we know generally, but we can't confirm the law in your specific state — that's worth checking with your own state's gambling authority.
- Keep gambling recreational and within what you can afford to lose. If you want support setting limits or self-excluding, mention it in your message and we'll share what tools are typically available, though offshore sites may not offer the same protections as state-regulated operators.
Our Commitment to Getting Back to You
Every email is read by a real person on our editorial team, not routed straight to a bot. We keep our reviews current and take reader corrections seriously, so if something we've published seems off, we genuinely want to know. Thanks for taking the time to reach out — we look forward to hearing from you.
No KYC Casinos is intended for readers aged 21 and over. Gambling involves financial risk, and cryptocurrency values can move sharply while funds are in play. If gambling stops being fun, call 1-800-GAMBLER for free, confidential support.